How I make your job easier
In a nutshell~
- I will answer my phone!
- I have Supra eKey. You don't need to be there to let me get started.
- I will do everything in my power to accommodate your scheduling needs. That includes working weekends, late evening, early morning.
- My inspections have a non-alarming uncluttered focus on what is "materially deficient" with the property.
- My reporting is thru Spectora - online turn around is quick...usually within hours. Guaranteed within 24 hrs of course.
- Repair Request generator is a standard part of our reporting.
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A bit deeper dive ~
My commitment to agents
I believe the only way to set my company apart from the competition is to deliver a service that goes above and beyond every single day. I treat real estate agents as if they are my best client. Period. To that end, I will work to make an agent's job easier in every way that I can, and I do that in many ways. I often hear that inpsectors don't answer their phone. I will always try to answer my phone! If you are working - so am I! If I can humanly work it into my schedule I will do so, and I will schedule an inspection as we speak. You can hang up the phone knowing that it is taken care of. Period. No worries. I will do everything in my power to make your organization look as smooth and professional as it should be. I am going to arrive early. I will be professionally dressed with a smile on my face, and ready to dive into the work of getting to know a home.
Tools that set me apart ~
- Supra eKey
- Spectora Reporting Software
- Infrared (thermal) Imaging
- Sewer (snake) Cam
- Drone
I can get to the bottom of it~
I go the extra mile in many ways - one being that I don't get in a hurry. I spend more time with my inspections than the average and I don't mind the client tagging along. I don't mind if the buyer wishes to tag along! I bring a veritable arsenal of inspection equipment to help me confirm suspicions or verify issues. When I say "you need a plumber"... I'm not guessing that you need a plumber.... you need a plumber. I won't take a client on the roof, attic, or down in a crawl space where they could get hurt, but otherwise I am happy to share my thoughts as I go along in my investigation.
my reporting style ~
I bought a house a few years ago and the inspection report came back with pages and pages of, what I would consider to be, non-material maintenance issues. Honestly, I considered them to be rather petty... I didn't ask for money from the seller. I ignored many of them completely, and others I repaired myself over time, but I understand that some potential buyers might be quite alarmed by pages and pages of so-called deficiencies. I adhere to TREC standards, and even go beyond in many ways, but I report on "material" deficiencies.... meaning items that are either going to be expensive to repair or dangerous if not repaired. My reports are concise, uncluttered, and they get to the point quickly. I usually email my reports within hours. They are generally self-explanatory, but I offer to go through the report with the client. I have found that a little bit of context really helps allay fears and worries.